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  SnappyFORMS.com :: Refund Policy

  Refund Policy
Untitled Document

Templates

Since SnappyForms.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site.

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

 Therefore, we DO honor requests for the refund on the following reasons:

non-delivery of the product: due to some mailing issues you do not receive a delivery e-mail from us;

download issues: it may happen so that you are have troubles with downloading of the product;

irreparable defects or grave difficulties with the product editing: although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team's approval;

product not-as-described: a request based on this reason is satisfied on a case by case basis in agreement of both parties concerned. To prevent this situation every customer is suggested to check system requirements and the user should have some knowledge using the software required to use the templates offered before making the purchase. It helps to research the product's structure and evaluate one's skills in template and page layout editing.

Software

Our SnappyFORMS Business Forms Software carries a 1-year guarantee of satisfaction to qualified print shops, print franchises, quick copy centers and others in the printing industry. If after one year you find that our software has not helped you increase your business form print sales simply return it to use and you'll receive a full refund less shipping charges. Follow “Refund Request” instructions below for full refund.

Contact us

Please, mind that our Support Team is ready to provide you with timely and efficient professional assistance. Be sure that we will find the best convenient solution for your query. We will gladly review your problems per your contacting us via following means:

Live chat: Not yet available

E-mail: support@snappyforms.com, billing@snappyforms.com

Phone: Available by email request

Fax: Toll free on request

RMA: Return Merchandise Authorization system is found once you log into your site account

Please, give it 12-24 hours for our Support Team to get back to you on the problem.

Refund Request

Requests for a refund are accepted at billing@snappyforms.com within the period of 1 week after the order is placed. You may also use our RMA (Return Merchandise Authorization) system found inside your shoppping account. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please, make sure your request does not contradict our Terms and Conditions. Please make sure that you have carefully read 'online help' section.

The refund is issued to you after we receive a Waiver of Copyright signed by you. A copy of the document is sent to you at once after review of your refund request. Please, acknowledge that by mutual consent Exchange can be done to avoid a Refund.

 

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     Site News
08/23/2010

If you are using Yahoo email to place your order and you are not receiving our emails, you are certain to find all our emails you have missed either in your 'Junk Mail folder or in the 'Trash' folder; Unfortunately Yahoo may block even solicited email, including ours.
New Asphalt-Paving-Concrete contractor forms kit is now available, click the Contractor Form Kits link on top left navigation menu for details.
New Interactive PDF Forms (fill-able, self-calculating, saveable, email, fax, etc.) now available as an Add-on for all Contractor myBusiness Forms Kits. Easy to edit, fill-able, self calculating PDF forms that work with Free Acrobat Adobe Reader!
4 Important Facts About our HVAC Maintenance/Service Agreements

1. The more service agreements you offer your current and future customers, the more you'll sell.
2. The easier it is to create service agreements, the more time you'll save, the more you'll offer.
3. The easier to modify your service agreements the more benefits you have to target specific markets & customers.
4. The more benefits your service agreements provide, the more money they're worth.

Our commercial maintenance agreements saves you time, money and frustration. Most of the work has been done for you. You can have an in-depth, professional, commercial service agreement ready to go in less than 10 minutes.
New Painting Contractor indoor-outdoor painting forms and contracts.
Having problems setting up or writting a strong and sellable preventive maintenance agreement? We make it easy for you with our proven agreement forms. We know from experience.
Preventive Maintenance Agreements
A Maintenance Agreement program is a near-perfect system and one of the greatest money-makers for any size contractor. You get loyal customers who pay you for that loyalty. Customers get a "higher level" of service at a lower price. The cash-flow is predictable, giving you steady stream of business during the slow times, it is certainly a long-term benefit for your company and it's amazing how many contractors do not emphasize and sell maintenance agreements, the field is wide open!

Most customers put a high amount of reliability in what a service technician tells them, therefore, just the mere fact of a technician recommending the maintenance agreement makes it have credibility in the eyes of the homeowner and helps make it an easy sale.

Offer a monetary incentive to the office personnel, as well as to your service technicians, reward them for each agreement they sell.

Timing is a big part of this and can be sold in about 4 sentences, at the invoice presentation, offer too soon and you get the brush off, offer it after the customer has "mentally written the check" and you lose.

Your Maintenance Agreement form is crucial and should read like a "sales script" instead of an invoice, present one that contains too much technical information and features - and you lose.
Get quick help customizing your form with our new Flash video tutorials.

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