This is perfect! Thank you very much. (referring to a support request for assistance modifying a form) Mr. Williams, I CANNOT thank you you enough for al your help you have given me. I guarantee you I will be sharing this story at our next chamber meeting. You have taken customer service far and beyond any expectations.... It is refreshing to know that this is still a priority for your company. Sadly, this is not the case for so many others... I hope I excel in my customer service to my customers as you have to me. May God Bless you and yours,” —Mary Ellen Waltz Office Manager Steves Appliance Repair, Martinsville, IN